Privacy Policy

Last Updated: September 25, 2026

At Wearellas, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with Wearellas, we may collect information such as:

Information You Provide

Depending on how you interact with our website, this may include:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Order and purchase information

  • Account information, if you create an account

  • Information you provide when contacting customer support

  • Information you provide when submitting a return, refund, or other request

Payment Information

When you make a purchase, payment information is processed through our third-party payment providers.

We do not need to directly store your complete payment card details to process your order. Payment information is handled by the applicable payment provider according to its privacy and security practices.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages viewed and website interactions

  • Referring website or source

  • Date and time of visits

  • General information about how you use our website

We may use cookies and similar technologies to provide website functionality, understand website usage, improve our services, and support relevant advertising and marketing activities.

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders

  • Provide shipping and delivery services

  • Process payments

  • Provide customer support

  • Process returns, refunds, and exchanges

  • Communicate with you about your orders

  • Maintain and improve our website

  • Personalize your shopping experience

  • Detect and prevent fraud, abuse, and unauthorized activity

  • Analyze website traffic and performance

  • Send promotional communications when permitted and where you have provided appropriate consent

  • Comply with applicable legal and regulatory requirements

4. Cookies and Similar Technologies

We use cookies and similar technologies to help our website function properly and to understand how visitors interact with our website.

Cookies may be used for purposes such as:

  • Keeping items in your shopping cart

  • Remembering preferences

  • Maintaining website functionality

  • Understanding website traffic and usage

  • Measuring advertising and marketing performance

You can control or manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may work with trusted third-party service providers to operate our business and provide services to customers.

These providers may include services for:

  • Payment processing

  • Order fulfillment and shipping

  • Website hosting and operation

  • Analytics

  • Customer support

  • Marketing and advertising

These third parties may process information according to their own privacy policies and applicable requirements.

We do not sell your personal information as part of our ordinary business operations.

6. Advertising and Analytics

We may use third-party analytics and advertising technologies to understand website activity, measure the effectiveness of our marketing, and improve our services.

These technologies may use cookies, pixels, tags, or similar tools to collect information about website interactions.

Where applicable, you may be able to manage advertising or cookie preferences through your browser, device settings, or available consent controls on our website.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. When We Share Information

We may share personal information when reasonably necessary to operate our business, including with:

  • Payment processors

  • Shipping and delivery providers

  • Technology and website service providers

  • Analytics and marketing service providers

  • Customer support providers

  • Professional advisers or service providers

  • Government authorities or law enforcement when required by applicable law

We only share information as reasonably necessary for the relevant business, legal, or operational purpose.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the ability to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of certain marketing communications

  • Withdraw consent where processing is based on consent

  • Request information about how your personal information is used

You can unsubscribe from promotional emails by using the unsubscribe option included in the relevant communication.

Some information may need to be retained where required by law or where there is a legitimate business reason to do so.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

12. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us through the contact information provided on our website.

Wearellas

We are committed to handling your personal information responsibly and providing a transparent and secure shopping experience.