Contact us
Contact Us
We’re here to help. If you have questions about a product, your order, shipping, returns, refunds, or anything else related to your Wearellas purchase, our customer support team is happy to assist.
Get in Touch
Live Chat
For the quickest response, you can contact us through the Live Chat option available on our website.
Our live chat team typically responds within 1 hour during our support hours.
Simply open the chat option on our website and send us your question. We’ll get back to you as soon as possible.
You can also reach us by email:
For order-related questions, please include your order number so we can assist you more efficiently.
Phone
Our team is available to help with general questions and order-related inquiries.
Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM
Please note that response times may be longer outside our regular support hours, weekends, and holidays.
Business Address
Wearellas
458 Lisa Sq APT 512
Virginia Beach, VA 23454
United States
Order Support
If you are contacting us about an existing order, please include your order number and the email address used during checkout whenever possible. This helps us locate your order and provide you with a faster response.
For questions about returns, refunds, shipping times, or other store policies, please review the relevant policy pages on our website or contact our support team directly.
We appreciate your choosing Wearellas and look forward to assisting you.